Sunday 13 November 2016

MBA - SEMESTER - 1 - FALL - 2016 -

Program MBA - Semester  1
Subject code & name MB0038 – Management Process and Organisation Behavior

1. Define the terms ‘strategy’. Explain the following:
a) Corporate strategy
b) Business strategy
c) Functional strategy

Strategy

Once  you  have  your  vision,  you  have  to  see  how  that  vision  can  be executed. Here is where strategy comes in. Strategy means the grand plan and the term is borrowed from the military which distinguished between the grand  plan  and  actual  action  by  calling  the  former  strategy  and  the  latter tactics.

Strategy in organisations can be divided into three: 1) Corporate strategy, 2) Business strategy, 3) Functional strategy

Corporate strategy

If you are a company like TATA  or BIRLA, you will have several businesses under  you  and  a  corporate  headquarters  which  controls  these.  Each  of these businesses  may be run by an independent how                                                                                   
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2.  Define  the  term  ‘management’.  Explain  the  Behavioural  science  theory  and Systems theory.

Definition of management

We can realise that management has been happening right through the history of man and it is all about making things smooth or shall we say efficient. It is also about achieving our goals which in modern management literature we call ‘effectiveness’.

According to  Harold Koontz, “Management is an art of getting things done through and with people in formally organised groups. It is an art of creating an  environment  in  which  people  can  perform  as  individuals  and  can  cooperate towards  the  attainment of group goals”. According to  F.W. Taylor,

“Management is an art of knowing what to do, when to do,  and see that it is done in the best and cheapest way”.
                                                                                     
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3.  Give the definition and importance of planning in an organisation and explain the Portfolio Matrix or BCG Matrix.

Definition and Importance of Planning

Planning  can  be  defined  as  a  basic  management  function  which  enables one to select the purpose of the business, and how the resources should be mustered to achieve that purpose to include using the available resources optimally  to  do  that.  Planning  implies  goal  setting  for  the  organisation keeping in mind the constraints, opportunities,  and threats as much as what the  person  or  business  which  is  planning  wants  to  do.  Thus,  a  plan  is  a blueprint  for  goal  achievement,  a  blue  print  that  specifies  the  necessary resource  allocations,  schedules,  tasks,  and  other  actions  to  achieve  the purpose.

A  goal  is  a  desired  future  state  that  the  organisation  attempts  to  reach. Goals  are  important  because  an  organisation  exists  for  a  purpose,  and goals define and state that purpose. Goals specify future ends; plans specify the means to do that. In Unit 1, we saw the idea of vision and mission and                                                 
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4.  Define the term controlling. What are the prerequisites of effective control?

Definition of controlling

Controlling can be defined as measuring and correcting of performance to achieve  the  organisational  goals.  According  to  Brech,  “Controlling  is  a systematic  exercise  which  is  called  as  a  process  of  checking  actual performance against the standards or plans with a view to ensure adequate progress and also recording such experience  as is gained as a contribution to  possible  future  needs.”  According  to  Donnell,  “Just  as  a  navigator continually  takes  reading  to  ensure  whether  he  is  relative  to  a  planned action,  so  should  a  business  manager  continually  take  reading  to  assure himself that his enterprise is on right                                                                               
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5. What are ‘attitudes’? Explain the components and functions of attitude.

Attitudes:

Attitudes  are  also  known  as  "frames  of  reference."  They  provide  the background  against  which  facts  and  events  are  viewed.  It  becomes necessary  to  know  the  attitudes  of  members  of  an  organisation  because they have to perceive specific aspects like pay, hours of work, promotion, etc.  of  their  work  life  in  the  wider  context  of  their  generalised  attitudes. Attitudes are also known as "frames of reference."

An attitude is the predisposition of the individual to evaluate some objects in a favourable or an unfavourable manner. The most pervasive phenomenon is "attitude." People at work place have attitudes about lots of topics that are related  to  them.  These  attitudes  are  firmly  embedded  in  a                                                     
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6.  Define leadership. Write a brief note on ‘Contingency Theories of Leadership’.

Definitions of leadership

Warren  Bennis'  definition  of  leadership  is  focused  much  more  on  the individual  capability  of  the  leader:  "Leadership  is  a  function  of  knowing yourself,  having  a  vision  that  is  well  communicated,  building  trust  among colleagues,  and  taking  effective  action  to  realise  your  own  leadership potential."
Bernard M. Bass states that "leadership has been conceived as the focus of group  processes,  as  a  matter  of  personality,  as  a  matter  of  inducing compliance, as the exercise of influence, as particular behaviours, as a form of persuasion, as a power relation, as an instrument to achieve goals, as an effect  of  interaction,  as  a  differentiated  role,  as  (an)  initiation  of                                                   
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PROGRAM  - MBA - SEMESTER  1
SUBJECT CODE & NAME - MB0039 –Business Communication

1. List the barriers to listening. Explain any four.

Barriers to Listening

Listening  is  not  easy  and  there  are  a  number  of  obstacles that stand in the way of effective listening, both within and outside  the workplace. These barriers may be categorised as follows:
·         Physiological barriers
·         Physical barriers
·         Attitudinal barriers
·         Wrong assumptions
Let us now briefly discuss these barriers.

(1) Physiological barriers

This  was  discussed  earlier  under  the  barriers  to  communication.  Some  people  may  have  genuine  hearing  problems  or  deficiencies  that  prevent  them from listening properly. Once detected, they can                                                                                    
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2. Name the two categories of oral communication. Explain them.

Types of Oral Communication

Oral  communication  has  some  advantages  compared  to  written  communication.  The  advantages  include  personal  quality,  high  interactivity,  possibility  of  making  immediate  contact  and  obtaining instantaneous feedback and control over the receiver’s attention.

Oral  communication  is  classified  into  two  types: -

1. Oral  face-to-face  communication 

Examples:
- Meetings 
- Presentations

                                                                                     
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3.  How does internal business communication affect the organization? Discuss the role of each stakeholder in this.

Internal business communication

Business communication is diverse and involves both ‘internal stakeholders’ within  the  organisation,  as  well  as  ‘external  stakeholders’  outside  the  organisation. A manager has to constantly communicate with and maintain good relations with each of these stakeholders or public. This will enable the organisation to achieve its overall goals and project a favourable image.

The wheel of business communication reinforces –  communication  is  like  breathing,  it  never  stops  and  is  a constant  process.  Managers  have  to  stay  in  continuous  touch  with  their internal stakeholders  like their  superiors, peers, subordinates, shareholders, employees and unions.  At the same time  managers  have  to communicate with  external  stakeholders  such  as  customers,  intermediaries  (distributors and retailers), suppliers of materials and components, government,                                                                      
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4. Write a note on the responsibilities of chairperson during a meeting.

During the Meeting

The  task  of  conducting  and  moderating  the  meeting  rests  with  the  chairperson. Below figure depicts the various responsibilities of a chairperson  that he/she has to manage efficiently, while he/she conducts a meeting.

We shall discuss each of these procedures in detail.

1. Opening the meeting  –  The manner in which the meeting is opened is  important,  as  a  good  opening  will  ensure  that  the  rest  of  the  meeting  proceeds smoothly. Generally, when you open a meeting it is a best practice  to  sum  up  what  has  been  stated  in  the  agenda  -  including  the  goals,
background  information  and  expectations  of  the  participants.  It  is  also  a  good idea to provide an  outline of how the meeting will proceed, as well as  schedule of the meeting.

                                                                                     
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5.  You are going to face a job interview for the post of Manager-operations. Which aspects you will keep in mind while facing the interview?

Aspects to be kept in mind during job interview are as follows:
·         Opening  formalities  –  Since  it  is  important  to  create  a  good  first impression, the way you greet and introduce yourself is important. Using the name of the interviewer correctly, giving a firm handshake, waiting till you are asked to be seated and sitting with an erect posture are common courtesies that should be observed to project a good image.

·         Non-verbal communication  –  It was  emphasised  that  in  face-to-face  communication,  non-verbal  cues can enhance communication and convey a positive message. Apart from a  firm  handshake  and  erect  posture,  your  non-verbal  behaviour  should indicate  that  you  are 

                                                                                     
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6.  Write short notes on:

a) SQ3R technique of reading
b) Circulars

a) meaning and benefits of SQ3R

SQ3R  technique  of  reading  was  developed  by  Robinson  in  his  book "Effective Study" (1970). SQ3R stands for the initial letters of the five steps.

1.  Survey  –  Survey refers to a quick glance through the title page, preface and chapter headings of a text. By surveying, you will be able to gauge the main ideas of the text. Besides, the author’s name, date, place of publication and title page can give you an idea of the general subject area. The table of contents,  preface  or  foreword  in  a  book  would  give  you  an  idea  of  the themes and how they are organised. A survey of the index or bibliography tells you immediately whether the book contains what you need.

                                                                                     
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 PROGRAM  MBA - SEMESTER  - I
SUBJECT CODE & NAME - MB0040- Statistics for Management

1. Give the meaning of the word Statistics. Mention the characteristics of Statistics.

Definition of Statistics

“Statistics is a science which deals with the method of collecting, classifying,  presenting, comparing and interpreting the numerical  data to  throw light on  enquiry”.  – Seligman

According to Horace Secrist, “Statistics may be defined, as the aggregate of  facts  affected  to  a  marked  extent  by  multiplicity  of  causes,  numerically  expressed, enumerated or estimated according to a reasonable standard of  accuracy,  collected  in  a  systematic  manner  for  a  predetermined  purpose
and placed in relation to each other”1 . This definition is both comprehensive  and exhaustive.

                                                                                     
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2.  a.  What do you mean by Probability?
b.  A bag contains 5 white, 6 red, 2 green and 2 black balls. One ball is  selected  at random from the bag. Find the probability that the selected ball is
i.  white
ii.  non-white
iii.  white or green
iv.  black or red

Ans 2 (a) : Definition of Probability

Probability  is  a  numerical  measure  which  indicates  the  chance  of  occurrence of an event ‘A’. It is denoted by P(A). It is the ratio between the  favourable  outcomes  of  an  event  ‘A’  (m)  to  the  total  outcomes  of  the  experiment (n). In other words:
Where, ‘m’ is the number  of favourable outcomes of an event ‘A’ and ‘n’ is  the total number of outcomes of the experiment.

Probability  is  a  numerical  measure  which  indicates  the  chance  of  occurrence.



                                                                                     
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3.  What Do you mean by Sampling? Describe various Probability and Non-  Probability  Sampling Methods

Sampling

Sample  is  a  finite  subset  of  a  population.  A  sample  is  drawn  from  a population  to  estimate the  characteristics  of the  population.  Sampling  is  a tool which enables us to draw conclusions about the characteristics of the population. The figure 7.3 depicts the population and sample.


Types of Sampling

By choosing a  sample technique carefully, errors can be minimised. Let us take a look at  the different techniques available. The sampling techniques may be broadly  classified into the following categories:

i)  Probability sampling
ii)  Non-probability sampling

                                                                                     
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4.  Write short notes on
a.  Type I and Type II error
b.  Level of Significance
c.  Null Hypothesis
d.  Two–tailed Tests and One–tailed Tests
e.  Test Statistics

a.  Type I and Type II error

Type I error: - For  example,  making  a  type  I  error  (rejecting  a  null  hypothesis  when  it  is  true) involves the time  and trouble of reworking a batch of chemicals that  should  have  been  accepted.  At  the  same  time,  making  a  type  II  error  (accepting a null hypothesis when it is false) means taking a chance that an  entire  group  of  users  of  this  chemical  compound  will  be  poisoned. Obviously, the management of this company will prefer a  type I error to a  type II error and, as a result, will set  very high levels of significance in its  testing to get low ’s.

Type II error: - For example, making a type I error involves disassembling an entire engine  at  the  factory,  but  making  a  type  II  error  involves  relatively  inexpensive  warranty repairs by the dealers. In this case, the manufacturer is more likely  to prefer a type II error and will set                                                  
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5  a.  Explain The concept of One Way ANOVA.
b.  Table  given  below  depicts  the  data  on  production  rate  by  five  workmen  on  four machines. Test whether the rate is significantly different due to workers  and machines.

Machines
Workmen
I
II
III
IV
V
1
46
48
36
35
40
2
40
42
38
40
44
3
49
54
46
48
51
4
38
45
34
35
41

Ans: 5 (a) : One-way ANOVA

Procedure for carrying out the One-way ANOVA

1.  Compute the sum of all values ‘T’.
2.  Find the correction factor:
Correction factor =
3.  Find Total sum of squares:
SST = Sum of squares of all observations
4. Sum of the Squares of Error between the columns (samples):

                                                                                     
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6.  a. Explain the meaning of Weighted Index Numbers.
b. Information of sales price per unit of different commodities for two different years  is given in following tableCommodities
Commodities
2010
2016
Price 
Quantity
Price 
Quantity
A
20
5
25
3
B
30
8
45
5
C
10
12
20
8
D
15
10
16
10
E
45
5
50
6
F
90
10
110
8

ndex taking 2010 as the base year and 2016 as the current year  by following methods.
i.  Laspeyre’s Price Index
ii.  Paasche’s Method
iii.  Dorbish and Bowley’s method
iv.  Fisher’s Ideal Index Method

Ans: 6 (a) Weighted index numbers

To meet  the weakness of the simple or unweighted method, we weigh the price of each commodity by a suitable factor;  often  it is  the quantity or the volume of the commodity sold during the base year.  In other words, in this method,  appropriate weights are assigned  to various commodities to reflect their relative importance in the group. The weight can be                                                     
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 PROGRAM – MBA, SEMESTER - I
SSUBJECT CODE & NAME – MB0041 - FINANCIAL AND MANAGEMENT ACCOUNTING

1. Based  on  the  following  information  prepare  the  Balance  Sheet  of  Star Enterprises Ltd. as on 31st March 2016. Show workings and assumptions, if any.
Current Ratio
2.5
Liquidity Ratio
1.5
Net working Capital
Rs. 6,00,000
Inventory turnover Ratio
5
Ratio of gross profit to Sales
20%
Turnover Ratio to net fixed assets
2
Average Debt collection period
2.4 months
Fixed Assets to net worth
0.8
Long  term  debt  to  capital  and reserve
7/25
Answer:
Balance  Sheet  of  Star Enterprises Ltd. as on 31st March 2016

Liabilities
 Rs.
Assets
 Rs.
Share capital and Resere
1250000
Fixed Assets
1000000
Long-term Debt
350000
Inventories
400000
Current Liabilities
400000
Debtors
500000


Bank
100000
                                                                                     
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2.  Explain Balance Scorecard. Give an illustration of Balance Score Card.

Balanced scorecard

The  balanced  scorecard  is  a  contemporary  performance  measurement  system  for  an  organisation.  Traditionally,  a  company’s  performance  was  measured  only  by  using  certain  financial  ratios  like  Return  on  Investment (ROI), Net Profit Ratio, Earning Per Share  (EPS), working capital turnover, etc.

However,  a  company’s  performance  or  success  cannot  be  completely  measured  from  a  single  view  point  (perspective).  No  doubt,  financial  performance  is  an  important  aspect,  but  certain  other  aspects  are  also  important.  Financial  performance  includes  customer  satisfaction,  efficiency
of  internal  systems,  opportunity  for  learning  in  the  organisation,  corporate  governance,  etc.                                                                                    
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3. From the following  Balance Sheet of ABC Ltd. as on 31. 03. 2015 and 31. 03. 2016, prepare Cash Flow Statement as per AS-3  using the Indirect method:

Liabilities
31.03.2015
31.03.2016
Capital
50,00,000
50,00,000
Retained Earnings
26,50,000
36,90,000
Debentures
  -
9,00,000
Current liabilities


Creditors
8,80,000
8,20,000
Bank loan
1,50,000
3,00,000
Liability for Expenses
3,30,000
2,70,000
Dividend Payable
1,50,000
3,00,000

91,60,000
1,12,80,000
Assets


Plant and Machinery
27,30,000
40,70,000
Less : Depreciation
6,10,000
7,90,000

21,20,000
32,80,000
Current Assets


Debtors
23,90,000
28,30,000
Less: Provision
1,50,000
1,90,000

22,40,000
26,40,000
Cash
15,20,000
18,20,000
Marketable Securities
11,80,000
15,00,000
Inventories
20,10,000
19,20,000
Prepaid Expenses
90,000
1,20,000

91,60,000
1,12,80,000

Additional Information:
1.  Net  profit  for  the  year  ended  31.03.2016,  after  charging  depreciation  Rs. 1,80,000 is Rs. 22,40,000.
2.  Debtors of Rs. 2,30,000 were determined to be worthless and were written off against the provisions for doubtful debts account during the year.
3.  ABC Ltd. declared dividend Rs. 12,00,000 for the year 2015-16.

Answer:
Cash Flow Statement

PARTICULARS
Rs.
Rs.
Rs.
A. Cash Flows from Operating Depreciation




Net Profit for the year after chargind depreciation

2240000

Add:
Adjustment for Non-operating & Non - current items
debited to profit and loss account




Provision for doubtful debt less bad debt adjusted
40000



Depreciation on plant & Machinery
180000



(270000 - 230000)





220000


Operating profit before working capital changes

2460000

                                                                                     
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4. Following information obtained from a manufacturing company :
01.04.2015              31.03.2016
Stock of Raw Materials                                       50,000                      60,000
Stock of Finished Goods                                     1,00,000                   1,50,000
Stock of Work – in – Progress                           13,000                      16,000

Indirect Labour  -  60,000, Lubricants  –  12,000, Insurance on Plant  –  4,000, Purchase of Raw Materials  –  3,00,000, Sales Commission  -  72,000, Salaries to salesman  –  90,000, Administrative Expenses –  1,50,000, Carriage Outward 20,000, Power  –  20,000, Direct Labour  -  2,00,000,    Depreciation   on   machinery  –  40,000,      Factory   Rent  –  50,000, Property Tax on Factory Building – 14,000, Sales -  10,11,000
-----------------------------------------------------------------------------------------------------Prepare a statement of Cost and Profit showing :
(a)  Cost of Raw Materials Consumed
(b)  Prime Cost
(c) Total Manufacturing Cost or Factory Cost or Works Cost
(d) Cost of Production
(e) Cost of Goods  available for Sale
(f) Cost of Goods Sold
(g) Cost of sales and
(h) Profit

Answer: -

Particulars
Total Cost
Direct Material:-

  Opening Stock
50000
  Purchases
300000

350000
Less:  - Closing Stock
60000
Direct Material Consumed
290000
Add: -

  Direct Labour
200000
PRIME COST
490000
Add: -


                                                                                     
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5. From the foll. Info. and the assumption that the balance in hand on 1st Jan 2016 is  Rs.1,35,000, prepare a cash budget for January 2016 to June 2016

Month
Materials
  Sales 
Wages
Sales  & Distribution Overhead
Production Overhead
Administration Overhead
January
60,000
1,54,000
25,000
10,000
12,000
2,500
February
72,000
2,04,000
29,200
12,000
12,600
3,400
March
61,000
1,82,000
26,200
13,000
12,000
3,500
April
71,200
1,87,200
60,000
15,400
13,000
3,500
May
84,000
2,15,000
54,000
19,000
16,000
4,000
June
87,600
2,27,400
56,000
21,000
16,400
4,000

Assume  that  50%  are  cash  sales.  Assets  are  to  be  required  in  Feb.  and  April.  Therefore,  provision should be made for payment of Rs.26,000 and Rs.60,000 for the same. An application  has been made to a bank for grant of loan of Rs. 50,000 and it is hoped that it will be received in  the month of May. It is anticipated that a dividend of Rs.70,000 will be paid in June. Debtors  are allowed 1 (one) month credit. Sales commission @ 3% on sales is to be paid. Creditors  (for goods and overhead) grant one month’s credit.
Answer:-
Cash budget for January 2016 to June 2016
Particulars
January
February
March
April
May
June
Opening Balance
135000
182380
215560
276900
246384
333934
RECEIPTS






Sales : -






     January
77000
77000




     February

102000
102000



     March


91000
91000


     April



93600
93600

     May




107500
107500
     June





113700
Loan Received




50000








                                                                                     
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6. A Ltd. and B Ltd. Sell the same type of product in same type of market. Their  budgeted Profit & Loss for  the year ending 2015 are as under :
    

a) Calculate the  BEP  and (b)  Margin of Safety  in each business,
(c) State which business is likely to earn greater profits in conditions of
(i) heavy demand for their product
(ii) low demand for their product


Answer: 5 (a) BEP

PARTICULARS
A LTD
B LTD
Sales
150000
150000
VC
(120,000)
 (100,000)
Contribution
30,000
50,000
FC
(15,000)
(35,000)
Budgetted profit
15,000
 15,000

(a) BEP of A LTD

PV Ratio = (Contribution / sales ) * 100 = 30000 / 150000 = 20%
BEP ( in Rs. ) = FC / PV ratio = 15000 / 20 % = 75000

                                                                                     
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 PROGRAM  - MBA - SEMESTER  1
SUBJECT CODE & NAME - MB0042- MANAGERIAL ECONOMICS


1. Define Elasticity of Supply? Explain the factors determining Elasticity of Supply?

Definition Elasticity of Supply

It is a parallel concept to elasticity of demand.  It refers to the sensitiveness or responsiveness of supply  to  a  given  change  in  price.  In  short,  it  measures  the  degree  of adjustability of supply to a given change in price of a product. The formula to calculate elasticity of supply is as follows:
It implies that at the  present level  with every change in price  by one unit, there will be a change in supply  by four units. Usually,  elasticity of supply is positive.

                                                                                     
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2.  What is Perfect Competition and also mention the features of Perfect Competition? Explain the different characteristics of Monopolistic Competition?

Definition of Perfect Competition and its Features

A perfectly competitive market is one in which the number of  buyers and sellers  are  large,  all  engaged  in  buying  and  selling  a  homogeneous product  without  any  artificial  restriction  and,  possessing  perfect knowledge  of  the  market  at  a  time.  According  to  Bilas,  “the  perfect competition is characterised by the presence of many  firms;  they all sell the same product  which is identical. The seller is the price-taker”. According to Prof. F. Knight,  perfect competition entails “Rational conduct on the part of buyers and sellers, full knowledge, absence of friction, perfect mobility and perfect divisibility                                                                          
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3. A cost-schedule is a statement of variations in costs resulting from variations in the levels of Output and it shows the response of costs to changes in output. If we represent the relationship between changes in the level of output and costs of production, we get different Types of cost curves in the short run. Define the kinds of cost concepts like TFC, TVC, TC, AFC, AVC, AC and MC and its corresponding curves with suitable diagrams for each.

Answer:
In  order  to  study  the  relationship  between  the  level  of  output  and corresponding cost of production, we have to prepare the cost schedule of the firm.  A cost-schedule is a statement of variations  in costs resulting from variations in the levels of output. It shows the response of costs to changes in output. Below table represents a hypothetical cost schedule of a firm.

Output
in Units
TFC
in Rs.
TVC
in Rs.
TC
in Rs.
AFC
in Rs.
AVC
in Rs.
AC
in Rs.
MC
in Rs.
0
360
360
1
360
180
540
360
180
540
180
2
360
240
600
180
120
300
60
                                                                                     
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4.  Write short notes on:
a)  Consumption Function
b)  Investment Function

Define Consumption Function

The  consumption  function  indicates  the  relationship  between  consumption and income. Consumption is an increasing function of income. Lord Keynesin his theory of income and employment has given a very significant place to this  concept.  According  to  him,  the  level  of  national  output,  income  and employment directly depends on effective demand in an economy. Higher the  level  of  effective  demand,  higher  would  be  the  level  of  income  and employment  and  vice-versa.  Effective  demand  consists  of  consumption expenditure and investment expenditure.

The  term  consumption  refers  to  a  particular  amount  of  consumption out  of  a  given  amount  of  income.  On  the  other  hand,  consumption function refers to different amounts of consumption at different levels of income. It explains a functional relationship between changes in the level of                                                         
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5. Define Monetary Policy and Fiscal Policy? Write down any four objectives of both Monetary and Fiscal Policy?

Definition Monetary Policy

Monetary policy deals with the total money supply and its management in an economy.  It  is  essentially  a  programme  of  action  undertaken  by  the monetary authorities,  generally the central bank,  to control and regulate the supply  of  money  with  the  public,  and  the  flow  of  credit  with  a  view  to achieving  economic  stability  and  certain  predetermined  macroeconomic goals.

Monetary policy can be explained in two different ways. In a narrow sense, it is concerned with administering and controlling a country’s money supply including currency notes and coins, credit money, level of interest rates and managing  the  exchange  rates.  In  a  broader  sense,  monetary  policy  deals with  all  those  monetary  and  non-monetary  measures  and  decisions  that affect  the                                                        
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6. Define business cycle and some of the causes of business cycles? Discuss the various objectives of Pricing Policies?

Definition and causes of business cycles

The term business cycle refers to a wave-like fluctuation in the overall level  of  economic  activity;  particularly  in  national  output,  income, employment,  and  prices  that  occur  in  a  more  or  less  regular  time sequence.  It  is  the  rhythmic  fluctuations  in  the  aggregate  level  of economic  activity  of  a  nation.  Different  writers  have  defined  business cycles  in  different  ways.  Business  cycles  are  an  alternation  of  periods  of prosperity  and  depression  of  good  and  bad  trade.  Such  cycles  consist  of recurring  alternations  of  expansion  and  contraction  in  the  aggregate economic  activity,  the  alternating  movements  in  each  direction  being  selfreinforcing and pervading virtually all parts of the                                                                                      
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 PROGRAM  - MBA - SEMESTER  1
SUBJECT CODE & NAME - MB0043 –Human Resource Management


1.  What is human resources management? Discuss the scope of functions of HRM.

Definition of Human Resource Management

One  of  the  most  useful  definitions  of  Human  Resources  Management (HRM) is provided by Fisher, Schoendfelt and Shaw in their book “Human Resources  Management,“  HRM  involves  all  management  decisions  and practices  that  directly  affect  or  influence  the  people  or  Human  resources who work for the organization”.

The concept of human resources entails:
·         Total knowledge
·         Skills
·         Creative abilities
·         Talents
·         Aptitudes of an organisation’s workforce
·         Values
·         Attitudes
·         Belief of the individuals involved

                                                                                     
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2. Describe the process of HR Planning. Explain HR Forecasting Techniques .

Process of Human Resource Planning

The process of Human Resource Planning is one of the most critical, difficult  and  continuing  managerial  functions  which,  according  to  the  Tata  Electric  and  Locomotive  Company  (now  known  as  Tata  Motors),  "embraces  organisation development, management development, career planning and  succession planning."

'Manpower  planning  consists  of  projecting  future  manpower  requirements  and developing manpower plans for the implementation of the projections.'

                                                                                     
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3.  What is succession planning? What are the benefits of having a formal Succession Planning System in an organization?

Succession Planning

Traditionally succession planning was restricted to senior-level management positions and this was either an informal or formal process.

Over  the  years  succession  planning  has  established  itself  as  a  key  HR activity  in  most  organisations  with  formal  processes  that  ensure  it  is reviewed  regularly  and  scientifically.  In  smaller  organisations  it  is  yet  an informal process where the individual manager identifies and grooms his or her own successor.

Succession planning involves an examination of strategic (long-range) plans and  HR  forecasts  for  all  identified  key  positions  in  an  organisation.  It includes positions that are critical for the business and for its continuity, and not  just  the  senior  level  positions.  It  includes  a  review  of  the  data  on  all                                                        
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4.  What is HRIS? Discuss the impacts of HRIS implementation in an organization.

Human Resource Information System

HRIS,  HR  Technology  or  HR  modules  are  an  intersection  between  HRM and IT. It merges HRM as a discipline and in particular its basic HR activities and processes with the IT field, whereas the planning and programming of data processing systems evolved into standardised routines and packages of Enterprise Resource Planning (ERP) software. On the whole, these ERP systems  have  their  origin  in  software  that  integrates  information  from different applications into one universal database. The linkage of its financial and human resource modules through one database is the most important distinction  to  the  individually  and  proprietarily  developed  predecessors, which makes this software                                                                                      
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5. Discuss  about  Welfare  Facilities  in  an  organization.  Who all are responsible for welfare facilities in an organization? Discuss.

Welfare facilities in an organization

Employee  welfare is a term which must necessarily be elastic, with somewhat different interpretations  in different countries. This is  because of the different social customs, the degree of industrialisation and
educational levels of the workers in these countries. Welfare means faring  (or)  doing  well.  It  is  a  comprehensive  term  and  refers  to  the  physical,  mental, moral and emotional well-being of an individual.

Trade unions and governmental and non-governmental agencies It is rather difficult to define the term employee welfare accurately because  of the relativity of the concept. Welfare includes anything that is                                                                                     
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6.  What is Flexi-time? What are the benefits of flexi-time to the organization and employees?

Flexi time

Flexi  time  is  a  scheme  where  an  organisation  gives  its  employees  the  opportunity of a flexible working hours arrangement. Under flexi time, there is normally a core period of the day when employees  must be at work (e.g., between 10 A.M. and 4 P.M.), whilst the  rest of the  working day is "flexi time", in which the staff can choose when they work,  subject to achieving total daily, weekly or monthly hours. An employee must  work  between  the  basic  core  hours  and  has  the  flexibility  to  clock  in/out  between the other hours. 

                                                                                     
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