Program – MBA – FALL2017
Semester – 1 , Subject code &
name MBA101– Management Process and
Organizational Behaviour
Assignment Set I
1. Explain the Definition and Importance of ‘management’.
Definition and Importance of Management
According
to Harold Koontz, “Management is an art
of getting things done through and with people in formally organised groups. It
is an art of creating an
environment in which
people can perform
as individuals and
can cooperate towards the
attainment of group goals”. According to
F.W. Taylor, “Management is an art of knowing what to do, when to
do, and see that it is done in the best
and cheapest way”.
Let us
modify the definition
of Harold Koontz
and define management
as ‘the process of
designing and maintaining
an environment in
which the individuals working
in groups efficiently
employ resources and
accomplish the selected goals of self and the organisation’. This
definition brings to fore the following
key issues of management:
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2. Explain the steps
involved in Planning process. Discuss any 5 importance of Organizing.
Steps involved in Planning process
The steps involved in planning
process are as follows:
1. Being aware of opportunities – This means being aware of the customer needs, market, competition,
our strengths, and weaknesses.
2. Establishing objectives – This implies establishing what we want to be and what we want to
accomplish and when and in relation to which market segment. At the highest
level, this is done through vision and mission building. This process takes
place at business level, project level, etc also.
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3. Explain the
following:
a) Definition pf
Leading.
b) Importance of
Leading.
Definition of Leading
Leading can
be defined as the process
of setting direction,
creating alignment, and creating
engagement to deliver
high productivity and to
facilitate change. Directing
can be defined
as the process
by which the managers
instruct, guide, and
oversee the performance
of the workers
to
achieve predetermined
goals. It is the heart
of management process. Planning, organising,
and staffing have
got no importance
if direction function does not
take place.
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Assignment Set II
1. Define the term
controlling. What are the prerequisites of effective control?
Definition of controlling
Controlling can be defined as
measuring and correcting of performance to achieve the
organisational goals. According
to Brech, “Controlling
is a systematic exercise
which is called
as a process
of checking actual performance against the standards or
plans with a view to ensure adequate progress and also recording such
experience as is gained as a
contribution to possible future
needs.” According to
Donnell, “Just as
a navigator continually takes
reading to ensure
whether he is
relative to a
planned action, so should
a business manager
continually take reading
to assure himself that his
enterprise is on right course.”
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2. Explain the components and functions of attitude.
Attitudes
Attitudes are
also known as
"frames of reference." They
provide the background against
which facts and
events are viewed.
It becomes necessary to
know the attitudes
of members of
an organisation because they have to perceive specific
aspects like pay, hours of work, promotion, etc. of
their work life
in the wider
context of their
generalised attitudes. Attitudes
are also known as "frames of reference."
An
attitude is the predisposition of the individual to evaluate some objects in a
favourable or an unfavourable manner. The most pervasive phenomenon is
"attitude." People at work place have
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3. Define leadership.
Write a brief note on ‘Contingency Theories of Leadership’.
Definitions
of leadership
Warren Bennis'
definition of leadership
is focused much
more on the individual capability
of the leader:
"Leadership is a
function of knowing yourself, having
a vision that
is well communicated,
building trust among colleagues, and
taking effective action
to realise your
own leadership potential."
Bernard M. Bass states that
"leadership has been conceived as the focus of group processes,
as a matter
of personality, as
a matter of
inducing compliance, as the exercise of influence,
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PROGRAM – MBA – FALL2017
SEMESTER - I
SUBJECT CODE & NAME - MBA102 -
Business Communication
Assignment Set -I
1. Define communication. What are the characteristics of
communication?
Definition
Communication
in simple terms is a transfer of information between people, resulting in
common understanding between them. Communication has
been defined differently
by different writers
and
behavioural
theorists.
Some
popular definitions are as follows:
• According to Newman and Summer,
““Communication is an exchange of facts, ideas, opinions or emotions by two or
more persons”.
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2. What are the five
types of reading?
Five
types of reading are as follows:
1. Skimming
Let us
say that you are a student of management and as suggested by your
professor, you need
to buy a
reference text book
for writing a
paper on Investment Management
or Quality Management.
You go to
a book store and see a rack full of books, with the
same title, but different authors. You do
not have time
to read the
pages before deciding
on buying the
book. Therefore, you quickly go through the contents, title page and the
blurb. By now, you have decided to buy one book. This type of reading that you
do in the book store is known as
’skimming’. Thus, skimming may be defined as “looking over a text/book
quickly, in order to get a general or superf icial idea of the content”.
Skimming is usually done to grasp main ideas and to review the material by
skipping the details.
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3. Mention the advantages and disadvantages of intranet.
Advantages
Like
any other tool, the intranet has its advantages and limitations. Some of the
primary advantages are:
• Discourages
grapevine – Grapevine
or the informal
communication network,
although useful, leads
to rumours. When
employees are misinformed, they
become dissatisfied and
de-motivated. Using the intranet
as an official
channel to post
information for all
employees to discourages gossip
and avoids creating a transparency gap.
• Facilitates pre-meeting
discussion – The
intranet can be
used to discuss and debate ideas
prior to
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Assignment Set -II
1. Explain the wheel of communication. Who are the internal
stake holders in an organization?
Wheel of communication
Business
communication is diverse and involves both ‘internal stakeholders’ within the
organisation, as well
as ‘external stakeholders’
outside the organisation. A
manager has to constantly communicate with and maintain good relations with
each of these stakeholders or public. This will enable the organisation to
achieve its overall goals and project a favourable image.
Below
figure depicts the wheel of business communication.
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2. Define meeting. Explain types of meetings.
Meeting
According
to Deborah Tannen, “A meeting is any focused conversation that has a
specific agenda, especially
but not only
if it has
been set up in
advance.”
This
definition implies that meetings are not aimless discussions, but they require
careful planning and revolve around a specific topic that is decided in
advance. Therefore, while meetings may
be more or less formal in the way they are conducted, they need to be
planned, irrespective of the nature of the meeting.
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3. Explain the
barriers to listening.
Barriers to Listening
Listening is
not easy and
there are a number
of obstacles that stand in the way of effective listening, both within
and outside the workplace. These barriers may be categorised as follows:
• Physiological barriers
• Physical barriers
• Attitudinal barriers
• Wrong assumptions
• Cultural barriers
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PROGRAM – MBA – FALL2017
SEMESTER – I , SUBJECT CODE &
NAME MBA103 - Statistics for Management
SET-I
1. Write Short notes on following methods of classification
in Statistical Survey
i. One Way Classification.
ii. Two Way Classification
iii. Manifold Classification.
Answer: -
i. One Way Classification
Classification
done according to a single attribute or variable is known as one way
classification.
Example
Below
figure depicts the number of students who has secured more than 60% in various
sub-modules of statistics. This can be classified using one-way classification
method
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2. What do you mean by Statistical Averages? List various
requisites of a Good Average.
Statistical Averages
The
average of a distribution has been defined in various ways. Some of the
important definitions are as follows:
According
to Clark and Sekkade, "An average is an attempt to find one single figure
to describe the whole of figures".
According
to Murray R. Spiegal, "Average is a value which is typical or
representative of a set of data".
According to Coxton and Cowden, "An average is a single value
within the range of the data that is used to represent all the values in the
series. Since an average is somewhere within the range of data, it is
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3. In a beauty contest, the ranks provided by three different
judges to 10 competitors are given in following table. Find out which pair of
judges are more associated in term of same pattern for ranking
|
A
|
B
|
C
|
D
|
E
|
F
|
G
|
H
|
I
|
J
|
|
|
Judge 1
|
3
|
4
|
6
|
7
|
9
|
8
|
2
|
10
|
1
|
5
|
|
Judge 2
|
4
|
5
|
6
|
8
|
7
|
10
|
1
|
9
|
2
|
3
|
|
Judge 3
|
5
|
7
|
9
|
8
|
10
|
6
|
3
|
4
|
1
|
2
|
Answer:
Let R1,
R2 and R3 be the ranks given by three judges.
|
Competitors
|
Judge 1
(R1) |
Judge 2
(R2) |
Judge 3
(R3) |
||||||
|
A
|
3
|
4
|
5
|
-1
|
-2
|
-1
|
1
|
4
|
1
|
|
B
|
4
|
5
|
7
|
-1
|
-3
|
-2
|
1
|
9
|
4
|
|
C
|
6
|
6
|
9
|
0
|
-3
|
-3
|
0
|
9
|
9
|
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SET-II
1. Write short notes on
a. Type I and Type II error
b. Level of Significance
c. Null Hypothesis
d. Two–tailed Tests and One–tailed Tests
e. Test Statistics
a. Type I and Type II
error
Type I error: - For example,
making a type I error
(rejecting a null
hypothesis when it is true) involves the time and trouble of reworking a batch of chemicals
that should have
been accepted. At the same
time, making a
type II error (accepting
a null hypothesis when it is false) means taking a chance that an entire
group of users
of this chemical
compound will be
poisoned. Obviously, the management of this company will prefer a type I error to a type II
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2. Marks of 10 students out of 150 is given below
60, 110, 120, 135,110, 96, 145, 55, 95 & 125
What is the average marks of a class, Calculate by direct
& shortcut methods?
Answer:
Calculation by Direct method
Average Marks of a class =
60+110+120+135+110+96+145+55+95+125 / 10 = 105.10
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3. Production for last 7 years of XYZ ltd is given in
following table
|
Year
|
2009
|
2010
|
2011
|
2012
|
2013
|
2014
|
2015
|
|
Production(in
Tons)
|
8
|
12
|
13
|
17
|
25
|
22
|
30
|
Based
on above data forecast the production for year 2016 & 2017.
Answer:
|
Year
|
||||
|
2009
|
8
|
0
|
0
|
0
|
|
2010
|
12
|
1
|
12
|
1
|
|
2011
|
13
|
2
|
26
|
4
|
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PROGRAM – MBA – FALL2017
SEMESTER - 1
SUBJECT CODE & NAME MBA 104 -
FINANCIAL AND MANAGEMENT ACCOUNTING
SET - 1
1. Following information obtained from a manufacturing
company:
Direct Material – 150000
Office Expenses – 120000
Factory Expenses – 90000
Total Sales – 650000
Prime Cost – 450000
15% of the output is in stock
Answer:
(a)
Direct Expenses (b) Factory Cost (c) Cost of Production(d) Cost of Sale
(e)Profit
Prepare Cost Sheet
|
Direct materials
|
1,50,000
|
|
Direct wages (Prime cost minus Direct materials)
|
3,00,000
|
|
Prime Cost
|
4,50,000
|
|
Factory expenses
|
90,000
|
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2.
|
Assets
|
Fixed Asset
|
15,00,000
|
|
Current Asset
|
500000
|
|
|
Liabilities
|
Accounts Payable
|
200000
|
|
Reserve and Surplus
|
100000
|
|
|
10% Debentures
|
300000
|
|
|
6% Preference Share
Capital
|
300000
|
|
|
Equity Share Capital
|
1100000
|
1. Calculate Debt-Ratio
2. Calculate Debt-equity Ratio
Answer:
1. Debt ratio
= Total liabilities to
outsiders/Total assets
= (Debentures +
Accounts Payable)/ (Fixed + current assets)
= (3,00,000 + 2,00,000)
/ (15,00,000 + 5,00,000)
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3. Present a Vertical Analysis of ABC Ltd based on the
following figures, also interpret the result.
|
P&L extract for the year ended 31st March, 2017
|
|
|
Particulars
|
Amount
|
|
Sales
Less: Cost of Goods Sold : Material Wages Factory Overheads |
15,00,000
70000 50000 10000 |
|
Gross Profit
Less: Selling & Distribution Overhead
Administrative Overhead
|
1370000
20000
15000
|
|
Earnings
before Interest and Taxes
Less: Interest |
1335000
35000 |
|
Earning
before Tax
Less: Tax |
1300000
50000 |
|
Net Profit
|
1200000
|
|
Capital
Employed
|
12000000
|
Answer: -
1. Presentation of Vertical Analysis
|
Particulars
|
Rs. (000)
|
%
|
|
Sales
Less: Cost of goods sold Materials Wages Factory OHs |
1500000
70000 50000 10000 |
100
4.67 3.33 0.67 |
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SET 2
1. XYZ ltd has recorded a sale of 60000 units in a year, with
a selling price of Rs 6 per unit. Moreover, the company has recorded a prime
cost and variable overhead to be Rs 3 and Rs 1 respectively. The company had a
fixed cost of Rs 100000
Answer:
Calculation of Profit from
given data:
|
Particulars
|
Amount
|
|
Sales (in
Units)
|
60000
|
|
Sales (in Rs.
With Rs. 6 / Unit)
|
360000
|
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2. From the following information and assumption that the
balance in hand on 1st Jan 2016 is Rs.1,35,000, prepare a cash budget for
January 2016 to June 2016
|
Month
|
Materials
|
Sales
|
Wages
|
Sales &
Distribution Overhead |
Production
Overhead |
Administrative
Overhead |
|
January
|
60900
|
154000
|
25000
|
10000
|
12000
|
2500
|
|
February
|
70000
|
145000
|
25900
|
12000
|
12000
|
2700
|
|
March
|
61000
|
123000
|
23000
|
15000
|
12000
|
2200
|
|
April
|
71000
|
113000
|
32000
|
19000
|
13000
|
4000
|
|
May
|
84000
|
170000
|
29500
|
21000
|
16000
|
3500
|
|
June
|
87600
|
155000
|
25600
|
24000
|
16000
|
3000
|
Assume that 50% are cash sales. Assets are to be required in
Feb. and April. Therefore, provision should be made for payment of Rs. 26,000
and Rs. 60,000 for the same. An application has been made to a bank for grant
of loan of Rs. 50,000 and it is hoped that it will be received in the month of
May. It is anticipated that a dividend of Rs. 70,000 will be paid in June.
Debtors are allowed 1- month credit. Sales commission @ 3% on sales is to be
paid. Creditors (for goods and overhead) grant one month’s credit.
Answer: -
A Cash Budget for six
months from January 2016 to June 2016
|
Particulars
|
January
|
February
|
March
|
April
|
May
|
June
|
|
Opening Balance
|
135000
|
182380
|
190230
|
200840
|
133250
|
183150
|
|
RECEIPTS
|
|
|
|
|
|
|
|
Sales : -
|
|
|
|
|
|
|
|
January
|
77000
|
77000
|
|
|
|
|
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3. Elucidate Enterprise resource planning and accounting
Enterprise resource planning and accounting
In
accounting, ERP is the acronym for enterprise resource planning. ERP could be
described as a database software package that supports all of a business's
processes and operations including manufacturing, marketing, financial, human
resources, and so on. In other words, the goal of ERP is to have one integrated
system for the entire company.
The
integration of all of a company's information from all departments, processes,
operations, etc. requires that an ERP system be very sophisticated. This in
turn requires a company to commit considerable resources for planning,
training, and implementing an ERP system.
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PROGRAM – MBA – FALL2017
SEMESTER - 1
SUBJECT CODE & NAME - MBA 105 -
MANAGERIAL ECONOMICS
SET 1
1. Define Demand Forecasting. Elucidate the determinants of
supply.
Demand Forecasting
Demand
forecasting seeks to investigate and measure the forces that determine sales
for existing and new products. Generally companies plan their business -
production or sales in anticipation of future demand. Hence, forecasting future
demand becomes important. The art of successful business lies in avoiding or
minimizing the risks involved as far as possible and facing the uncertainties
in a most befitting manner. Thus, demand forecasting refers to an estimation of
most likely future demand for
a
product, under given conditions.
Important
features of demand forecasting
The
important features of demand forecasting are as follows:
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2. State the Law of Demand and also discuss the various
exceptions to the law of demand
Define law of Demand with suitable diagram
The law of
demand
The
law of demand explains the relationship between price and quantity demanded of
a commodity. It says that demand varies inversely with the price. The law can
be explained in the following manner, “Keeping other factors that affect demand
constant, a fall in price of a product leads to increase in quantity demanded
and a rise in price leads to decrease in quantity demanded for the product”.
The law can be expressed in mathematical terms as “Demand is a function of
price”. Thus, symbolically D = F (p)
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3. Define business cycle and some of the causes of business
cycles.
Definition and causes of business cycles
The
term business cycle refers to a wave-like fluctuation in the overall level of
economic activity; particularly
in national output,
income, employment, and prices
that occur in a more
or less regular
time sequence. It is
the rhythmic fluctuations
in the aggregate
level of economic activity
of a nation.
Different writers have
defined business cycles in
different ways. Business
cycles are an
alternation of periods
of prosperity and depression
of good and
bad trade. Such
cycles consist of recurring
alternations of expansion
and contraction in
the aggregate economic activity,
the alternating movements
in each direction
being selfreinforcing and
pervading virtually all parts of the economy. A trade cycle is composed of
periods of good trade characterised by rising prices and low
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SET 2
1. Explain the equilibrium of a firm under perfect
competition in the long run
Define Perfect Competition
A
perfectly competitive market is one in which the number of buyers and sellers
are large, all engaged in buying and selling a homogeneous product without any
artificial restriction and, possessing perfect knowledge of the market at a
time. According to Bilas, “the perfect competition is characterised by the
presence of many firms; they all sell the same product which is identical. The
seller is the price-taker”. According to Prof. F. Knight, perfect competition
entails “Rational conduct on the part of buyers and sellers, full knowledge,
absence of friction, perfect mobility and perfect divisibility of factors of
production and completely static conditions”.
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2. Define Monetary Policy and Fiscal Policy. Write down any
four objectives of both Monetary and Fiscal Policy.
Meaning of Monetary Policy
Monetary
policy deals with the total money supply and its management in an economy. It
is essentially a
programme of action
undertaken by the monetary authorities, generally the central bank, to control and regulate the supply of
money with the
public, and the
flow of credit
with a view
to achieving economic stability
and certain predetermined
macroeconomic goals.
Monetary
policy can be explained in two different ways. In a narrow sense, it is
concerned with administering and controlling a country’s money supply including
currency notes and coins, credit money, level of interest rates and managing the
exchange rates. In
a broader sense,
monetary
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3. Explain Oligopoly. Explain the features of oligopoly
market.
Define Oligopoly
The
term oligopoly is derived from two Greek words “Oligoi” means a few and ‘Poly’
means to sell. Under oligopoly, we come across a few producers specialising in
the production of identical goods or differentiated goods competing with one
another. The products traded by the oligopolists may be differentiated or homogeneous.
In the case of the former, we can give the example of the automobile industry
where different model of cars, ambassador, fiat, etc., are manufactured. Other
examples are
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PROGRAM – MBA – FALL2017
SEMESTER I
SUBJECT CODE & NAME MBA106 –
HUMAN RESOURCE MANAGEMENT
SET - I
1. Discuss – HR forecasting techniques with example.
HR forecasting techniques
Following
are few of the HR forecasting techniques:
a)
Index/Trend Analysis
b) Expert
Forecasts/Delphi technique
c)
Nominal Group Technique
d) HR
Budgets:
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2. Discuss the various methods of training. Also state how
On-the-job training is used in IT industry?
Methods of training
Following
are a few methods of training:
• On-the-job training
• Off the job training
On-the-job
training
It’s a
real job environment where the trainee is exposed to actual work situations.
The major advantage of this method is that the trainee gets hands-on experience
of the job that has to be performed. The
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3. What is performance appraisal? What are the different
appraisal methods are been used in current scenario?
Performance appraisal
Research
confirms that effective performance management systems impact corporate
performance and the bottom line positively. A person’s job performance is a
combination of ability, effort and opportunity that is measured in terms of
outcomes or results produced. Thereby, performance is defined as the record of
outcomes produced on a specific job function or activity during a specific time
period. For example, a sales representative would have number of units sold or
revenue achieved as an outcome
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SET - II
4. State the advantages and disadvantages of job evaluation
in detail.
Advantages of job evaluation
The
advantages of job evaluation are:
1. Job
evaluation is a logical and an objective method of ranking jobs relative to
each other. It may thus help in removing inequities in existing wage structures
and in maintaining sound and consistent wage differences in a plant or an
industry.
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5. What do you mean by Discipline? Describe – Disciplinary
actions and penalty in any industry.
a) Discipline
Discipline
is employee self-control which prompts him/her to willingly cooperate with the
organisational standards, rules, objectives, etc.
Discipline
is best defined as the observation of principles, rules or any other laid down
procedures, practices, written or otherwise in the organisation by the employees
or group of employees, to whom these apply, for smooth and effective
functioning of the organisation.
As per
Dr. Spriegal, "discipline is the force that prompts an individual or a group
to observe the rules, regulations and procedures which are deemed to be
necessary to the attainment of an objective; it is force or fear of force which
restrains an individual or a group from doing things which are deemed to be
destructive of group objectives. It is also the exercise of restraint or the enforcement
of penalties for the
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6. Discuss about the Statutory welfare facilities.
Statutory welfare facilities:
Statutory
welfare facilities are facilities offered by the organisations in compliance
with the central and state government regulations. The relevant provisions of
various acts that deals with employee welfare measures are:
Factories Act,
1948
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