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Program - MBA
Semester 1
Subject code & name MB0038 : Management Process and Organisational
Behaviour
1. What do you mean by Span of
Control? Differentiate between narrow span of control and wide span of control.
Describe the factors that influence the span of control.
A Meaning of ‘span of control’
The term span of control indicates the number
of employees or managers who work under one head. Span of control may be
narrow or broad. When a very few people
report to a head and a chain is made that
way upward, then
it is called
narrow span. Thus
in a narrow
span, a department may have three
or four sections, under each section head, there could be
2. Define the term controlling.
What are the pre-requisites of effective control?
Definition of controlling
Controlling can be defined as measuring and correcting
of performance to achieve the organisational goals.
According to Brech,
“Controlling is a systematic
exercise which is
called as a
process of checking
actual performance against the standards or plans with a view to ensure
adequate progress and also recording such experience as is gained as a
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3. Define the term ‘personality’.
Describe Cattell’s Personality Factor Model.
Personality
can be defined
as a dynamic
and organised set of
characteristics possessed by
a person which
uniquely influences his/her knowledge, motivations
and behaviour in
various situations (Ryckman, 2004). According
to Pervin, Cervone
& John, (2005),
4. Discuss the contemporary
theories of motivation.
Contemporary Theories
of Motivation
ERG Theory: Alderfer (1972)
classifies needs into
three categories – 1)
The existence category
that provides our
basic material existence requirements (akin
to Maslow’s physiological
and safety), 2)
Relatedness category which provides relationship and social
5. What are the factors that affect group behaviour?
There are several factors that affect group behaviour
in addition to the group process. These factors affect the group process and
group decision making and hence it is important to learn about them.
Norms
Norms can be
defined as “acceptable
standards of behaviour
that are shared by
the group members.”
This is a
guideline for members
detailing what they ought
and ought not
to do under
certain circumstances. Norms can
be classified into
many categories. Out
6. Define the term ‘leadership’.
Write a brief note on “Contingency Theories of Leadership”
Definitions of
leadership
Warren Bennis' definition
of leadership is
focused much more
on the individual capability
of the leader:
"Leadership is a
function of knowing yourself, having
a vision that
is well communicated,
building trust among colleagues, and taking effective
action to realise
your own leadership potential."
Bernard M. Bass states that "leadership has been
conceived as the focus of group
processes, as a
matter of personality,
as a matter
of inducing compliance, as the
exercise of influence,
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