Program MBA - Semester
1
Subject code & name MBA101 – Management Process
and Organisation Behavior
1. Define the terms ‘strategy’. Explain the following:
a) Corporate strategy
b) Business strategy
c) Functional strategy
Strategy
Once you
have your vision,
you have to
see how that
vision can be executed. Here is where strategy comes in.
Strategy means the grand plan and the term is borrowed from the military which
distinguished between the grand
plan and actual
action by calling
the former strategy
and the latter tactics.
Strategy in
organisations can be divided into three: 1) Corporate strategy, 2) Business
strategy, 3) Functional strategy
(a) Corporate strategy
If you
are a company like TATA or BIRLA, you
will have several businesses under
you and a
corporate headquarters which
controls these. Each
of these businesses may be run by
an independent company much like Tata Motors runs the vehicle business and Tata
Consultancy Service runs the IT business (they both are different companies).
The corporate headquarters will have grand plans on how
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2. Define the
term ‘management’. Explain
the Behavioural science
theory and Systems theory.
Definition of management
We can realise that
management has been happening right through the history of man and it is all
about making things smooth or shall we say efficient. It is also about
achieving our goals which in modern management literature we call
‘effectiveness’.
According to Harold Koontz, “Management is an art of
getting things done through and with people in formally organised groups. It is
an art of creating an environment in
which people can
perform as individuals
and can cooperate towards the
attainment of group goals”. According to
F.W. Taylor,
“Management is an art
of knowing what to do, when to do, and
see that it is done in the best and cheapest way”.
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3. Give the definition and
importance of planning in an organisation and explain the Portfolio Matrix or
BCG Matrix.
Definition and Importance of
Planning
Planning can
be defined as a basic
management function which
enables one to select the purpose of the business, and how the resources
should be mustered to achieve that purpose to include using the available
resources optimally to do
that. Planning implies
goal setting for
the organisation keeping in mind
the constraints, opportunities, and
threats as much as what the person or
business which is
planning wants to
do. Thus, a
plan is a blueprint
for goal achievement,
a blue print
that specifies the
necessary resource
allocations, schedules, tasks,
and other actions
to achieve the purpose.
A goal
is a desired
future state that
the organisation attempts
to reach. Goals are
important because an
organisation exists for
a purpose, and goals define and state that purpose.
Goals specify
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PROGRAM - MBA
SEMESTER 1
SUBJECT CODE & NAME – MBA102 –Business
Communication
1. List the barriers to listening.
Explain any four.
Barriers to Listening
Listening is
not easy and
there are a
number of obstacles that stand in the way of effective
listening, both within and outside the
workplace. These barriers may be categorised as follows:
·
Physiological
barriers
·
Physical barriers
·
Attitudinal
barriers
·
Wrong assumptions
Let us now briefly
discuss these barriers.
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2. Name the two categories of oral
communication. Explain them.
Types of Oral Communication
Oral communication
has some advantages
compared to written
communication. The advantages
include personal quality,
high interactivity, possibility
of making immediate
contact and obtaining instantaneous feedback and control
over the receiver’s attention.
Oral communication
is classified into
two types: -
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3. How does internal business communication affect the organization?
Discuss the role of each stakeholder in this.
Internal business communication
Business communication
is diverse and involves both ‘internal stakeholders’ within the
organisation, as well
as ‘external stakeholders’
outside the organisation. A manager has to constantly
communicate with and maintain good relations with each of these stakeholders or
public. This will enable the organisation to achieve its overall goals and
project a favourable image.
The wheel
of business communication reinforces –
communication is like
breathing, it never
stops and is a
constant process. Managers
have to stay
in continuous touch
with their internal
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PROGRAM MBA -
SEMESTER - I
SUBJECT CODE & NAME - MBA103- Statistics for
Management
1. Give the meaning of the word
Statistics. Mention the characteristics of Statistics.
Definition of Statistics
“Statistics is a
science which deals with the method of collecting, classifying, presenting, comparing and interpreting the
numerical data to throw light on enquiry”.
– Seligman
According to Horace
Secrist, “Statistics may be defined, as the aggregate of facts
affected to a
marked extent by
multiplicity of causes,
numerically expressed, enumerated
or estimated according to a reasonable standard of accuracy,
collected in a
systematic manner for
a predetermined purpose
and placed in relation
to each other”1 . This definition is both comprehensive and exhaustive.
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2. a. What do you mean by Probability?
b. A bag contains 5 white, 6 red,
2 green and 2 black balls. One ball is
selected at random from the bag.
Find the probability that the selected ball is
i. white
ii. non-white
iii. white or green
iv. black or red
Ans 2 (a) : Definition of Probability
Probability is
a numerical measure
which indicates the chance of occurrence
of an event ‘A’. It is denoted by P(A). It is the ratio between the favourable
outcomes of an
event ‘A’ (m)
to the total
outcomes of the experiment
(n). In other words:
Where, ‘m’ is the
number of favourable outcomes of an
event ‘A’ and ‘n’ is the total number of
outcomes of the experiment.
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3. What Do you mean by Sampling?
Describe various Probability and Non-
Probability Sampling Methods
Sampling
Sample is
a finite subset
of a population.
A sample is
drawn from a population
to estimate the characteristics of the
population. Sampling is a
tool which enables us to draw conclusions about the characteristics of the
population. The below figure depicts the
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PROGRAM – MBA, SEMESTER - I
SSUBJECT CODE & NAME - MBA104 - FINANCIAL AND
MANAGEMENT ACCOUNTING
1. Based on
the following information
prepare the Balance
Sheet of Star Enterprises Ltd. as on 31st
March 2016. Show workings and assumptions, if any.
|
Current
Ratio
|
2.5
|
|
Liquidity
Ratio
|
1.5
|
|
Net
working Capital
|
Rs.
6,00,000
|
|
Inventory
turnover Ratio
|
5
|
|
Ratio
of gross profit to Sales
|
20%
|
|
Turnover
Ratio to net fixed assets
|
2
|
|
Average
Debt collection period
|
2.4
months
|
|
Fixed
Assets to net worth
|
0.8
|
|
Long term
debt to capital
and reserve
|
7/25
|
Answer:
Balance Sheet of
Star Enterprises Ltd. as on 31st March 2016
|
Liabilities
|
Rs.
|
Assets
|
Rs.
|
|
Share capital and Resere
|
1250000
|
Fixed Assets
|
1000000
|
|
Long-term Debt
|
350000
|
Inventories
|
400000
|
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2. Explain Balance Scorecard. Give an
illustration of Balance Score Card.
Balanced
scorecard
The
balanced scorecard is
a contemporary performance
measurement system for
an organisation. Traditionally, a
company’s performance was measured only
by using certain
financial ratios like
Return on Investment (ROI), Net Profit Ratio, Earning
Per Share (EPS), working capital
turnover, etc.
However, a
company’s performance or
success cannot be
completely measured from
a single view
point (perspective). No
doubt, financial performance
is an important
aspect, but certain
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3. From the
following Balance Sheet of ABC Ltd. as
on 31. 03. 2015 and 31. 03. 2016, prepare Cash Flow Statement as per AS-3 using the Indirect method:
|
Liabilities
|
31.03.2015
|
31.03.2016
|
|
Capital
|
50,00,000
|
50,00,000
|
|
Retained
Earnings
|
26,50,000
|
36,90,000
|
|
Debentures
|
-
|
9,00,000
|
|
Current
liabilities
|
|
|
|
Creditors
|
8,80,000
|
8,20,000
|
|
Bank
loan
|
1,50,000
|
3,00,000
|
|
Liability
for Expenses
|
3,30,000
|
2,70,000
|
|
Dividend
Payable
|
1,50,000
|
3,00,000
|
|
|
91,60,000
|
1,12,80,000
|
|
Assets
|
|
|
|
Plant
and Machinery
|
27,30,000
|
40,70,000
|
|
Less
: Depreciation
|
6,10,000
|
7,90,000
|
|
|
21,20,000
|
32,80,000
|
|
Current
Assets
|
|
|
|
Debtors
|
23,90,000
|
28,30,000
|
|
Less:
Provision
|
1,50,000
|
1,90,000
|
|
|
22,40,000
|
26,40,000
|
|
Cash
|
15,20,000
|
18,20,000
|
|
Marketable
Securities
|
11,80,000
|
15,00,000
|
|
Inventories
|
20,10,000
|
19,20,000
|
|
Prepaid
Expenses
|
90,000
|
1,20,000
|
|
|
91,60,000
|
1,12,80,000
|
Additional Information:
1. Net
profit for the
year ended 31.03.2016,
after charging depreciation
Rs. 1,80,000 is Rs. 22,40,000.
2. Debtors of Rs. 2,30,000 were determined to be
worthless and were written off against the provisions for doubtful debts
account during the year.
3. ABC Ltd. declared dividend Rs. 12,00,000 for
the year 2015-16.
Answer:
Cash Flow Statement
|
PARTICULARS
|
Rs.
|
Rs.
|
Rs.
|
|
|
A. Cash Flows from Operating Depreciation
|
|
|
|
|
|
|
Net Profit for the year after chargind depreciation
|
|
2240000
|
|
|
Add:
|
Adjustment for Non-operating & Non - current items
debited to profit and loss account |
|
|
|
|
|
Provision for doubtful debt less bad debt adjusted
|
40000
|
|
|
|
|
Depreciation on plant & Machinery
|
180000
|
|
|
|
|
(270000 - 230000)
|
|
|
|
|
|
|
220000
|
|
|
|
|
Operating profit before working capital changes
|
|
2460000
|
|
|
| ||||
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PROGRAM - MBA -
SEMESTER - 1
SUBJECT CODE & NAME – MBA105- MANAGERIAL ECONOMICS
1. Define Elasticity of Supply? Explain the factors determining
Elasticity of Supply?
Definition Elasticity of Supply
It is a parallel
concept to elasticity of demand. It
refers to the sensitiveness or responsiveness of supply to
a given change
in price. In
short, it measures
the degree of adjustability of supply to a given change
in price of a product. The formula to calculate elasticity of supply is as follows:
It
implies that at the present level with every change in price by one unit, there will be a change in
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2. What is Perfect Competition and
also mention the features of Perfect Competition? Explain the different
characteristics of Monopolistic Competition?
Definition of Perfect Competition and its Features
A
perfectly competitive market is one in which the number of buyers and sellers are
large, all engaged
in buying and
selling a homogeneous product without
any artificial restriction
and, possessing perfect knowledge of
the market at
a time. According
to Bilas, “the
perfect competition is characterised by the presence of many firms;
they all sell the same product
which is identical. The seller is the price-taker”. According to Prof.
F. Knight, perfect competition entails
“Rational conduct on the part of buyers and sellers, full knowledge, absence of
friction, perfect mobility and perfect divisibility
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3. A cost-schedule is a statement of variations in costs resulting from
variations in the levels of Output and it shows the response of costs to
changes in output. If we represent the relationship between changes in the
level of output and costs of production, we get different Types of cost curves
in the short run. Define the kinds of cost concepts like TFC, TVC, TC, AFC,
AVC, AC and MC and its corresponding curves with suitable diagrams for each.
Answer:
In order
to study the
relationship between the
level of output
and corresponding cost of production, we have to prepare the cost
schedule of the firm. A cost-schedule is
a statement of variations in costs
resulting from variations in the levels of output. It shows the response of
costs to changes in output. Below table represents a hypothetical cost schedule
of a firm.
|
Output
in Units |
TFC
in Rs. |
TVC
in Rs. |
TC
in Rs. |
AFC
in Rs. |
AVC
in Rs. |
AC
in Rs. |
MC
in Rs. |
|
0
|
360
|
–
|
360
|
–
|
–
|
–
|
–
|
|
1
|
360
|
180
|
540
|
360
|
180
|
540
|
180
|
|
2
|
360
|
240
|
600
|
180
|
120
|
300
|
60
|
|
3
|
360
|
270
|
630
|
120
|
90
|
210
|
30
|
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PROGRAM - MBA -
SEMESTER 1
SUBJECT CODE & NAME – MB106 –Human Resource
Management
1. What is human resources
management? Discuss the
scope & functions of HRM.
Definition of Human Resource Management
One of
the most useful
definitions of Human
Resources Management (HRM) is
provided by Fisher, Schoendfelt and Shaw in their book “Human Resources Management,“
HRM involves all
management decisions and practices
that directly affect
or influence the
people or Human
resources who work for the organization”.
The concept of human
resources entails:
·
Total knowledge
·
Skills
·
Creative abilities
·
Talents
·
Aptitudes of an organisation’s workforce
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2. Describe the process of HR Planning. Explain HR Forecasting Techniques
.
Process of Human Resource Planning
The process of Human
Resource Planning is one of the most critical, difficult and
continuing managerial functions
which, according to
the Tata Electric
and Locomotive Company
(now known as
Tata Motors), "embraces organisation development, management
development, career planning and
succession planning."
'Manpower planning
consists of projecting
future manpower requirements
and developing manpower plans for the implementation of the
projections.'
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3. What is succession planning?
What are the benefits of having a formal Succession Planning System in an
organization?
Succession Planning
Traditionally
succession planning was restricted to senior-level management positions and
this was either an informal or formal process.
Over the
years succession planning
has established itself
as a key HR
activity in most
organisations with formal
processes that ensure
it is reviewed regularly
and scientifically. In
smaller organisations it is yet an
informal process where the individual manager identifies and grooms his or her
own successor.
Succession
planning involves an examination of strategic (long-range) plans and HR
forecasts for all
identified key positions
in an organisation.
It includes positions that are critical for the business and for its
continuity, and not just the
senior level positions.
It includes a
review of the
data on all potential
candidates who might
be able to
move to these
positions either right-away or in
the
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